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Supported


If you have any questions or need help in any way, for example if you have just lost a server (erk!), you simply call the dedicated support freephone number found in your welcome pack and we are there by your side - it's that easy!

"Man who stand on hill with mouth open will wait long time for roast duck to drop in" Confucius
Here to Help
Our policy is to "be there when you need us". With this in mind we provide:
  • Unlimited freephone technical support.
  • Online Tutorials, Examples and "how to's".
  • An Online Forum and Help Desk.
  • A product demonstration is supplied with your copy of DataLifeline to guide you through the backup/restore process.
  • An online installation and training service.

Peace of Mind
There is an increasing need to explore alternatives to tape based storage. DataLifeline is the leading contender in online, offsite backup, offering a highly reliable, secure and well supported service.

*survey by Yankee group and Sunbelt software April 2004 showed that 42% of respondents had experienced a failed tape restore in the previous 12 months